In Splunk Cloud, who is responsible for managing the identities provided by IdP?

In Splunk Cloud, customer agents are responsible for managing the identities provided by the Identity Provider (IdP). This includes the tasks of provisioning, monitoring, and ensuring proper access controls for users as they relate to the organization's needs. Customer agents typically handle user lifecycle management, which encompasses adding, modifying, or removing user accounts based on changes in personnel or their roles within the organization.

Cloud administrators primarily focus on overall system administration activities within Splunk Cloud and do not directly manage user identities. Support technicians generally provide assistance and troubleshooting but are not tasked with identity management. Cloud Ops is responsible for the operational aspects of the cloud environment, ensuring that the infrastructure runs smoothly but does not engage in user identity management directly.

Therefore, the role of customer agents is crucial as they ensure that the integration with the IdP aligns with organizational policies and procedures for user authentication and access management.