What should a customer do if they suspect their Cloud setup needs resizing?

The appropriate course of action when a customer suspects that their Cloud setup requires resizing is to contact Cloud Support. This step is vital because Splunk Cloud's infrastructure and user data can be complex, and resizing may have implications on performance, pricing, and operational efficiency. The Cloud Support team possesses the expertise and access to tools needed to assess the customer’s specific situation properly. They can provide tailored advice and ensure that any necessary resizing is performed safely and correctly, adhering to the best practices and policies of Splunk Cloud.

Relying on external research or attempting to resize independently could lead to misinformation or unintentional errors that could impact the system's performance. Keeping in close communication with support ensures that any action taken aligns with the customer’s needs and the overall integrity of their setup. Waiting for an update could result in unnecessary downtime or performance issues that affect the customer's operations.