Which of the following is NOT a valid reason for customers to contact Cloud Support?

Customers primarily engage with Cloud Support to receive assistance related to specific problems, concerns, or changes about their cloud services. Routine system performance checks are typically proactive maintenance tasks that organizations can conduct internally or use specific self-service tools for, rather than needing to reach out to Cloud Support.

Cloud Support is focused on issues such as troubleshooting operational problems, addressing questions about licensing, and assisting with purchasing needs directly related to their services. Therefore, while routine system performance checks are important, they do not generally necessitate customer interaction with support, making this the option that does not align with typical reasons for contacting Cloud Support.