Which of the following is advised against when a customer encounters issues?

Ignoring the problem is strongly advised against because it can lead to further complications and unaddressed issues. When a customer encounters difficulties, taking no action often allows the problem to persist or worsen, which can escalate into larger issues that could have been mitigated with timely intervention.

Engaging with the problem by reaching out for help, researching solutions, or consulting with support documentation are proactive measures that can lead to a resolution. By ignoring the problem, a customer misses out on valuable resources and assistance that could facilitate a quicker recovery and improve the overall user experience with the system. Addressing the issue head-on enables not only problem resolution but also aids in understanding and preventing future occurrences.